PRIVACY POLICY

Last updated: June 6, 2026

This Privacy Policy describes how House of Aimer Inc., doing business as The Aimer Group ("Company," "we," "us," or "our") collects, uses, stores, discloses, and protects your personal information when you interact with our website, services, and communications.

This Privacy Policy applies to all property managers, asset managers, and property preservation clients who access or use our services through https://pm.theaimergroup.com, our contact forms, phone calls, SMS messages, and related communication channels.

1. WHO WE ARE

Legal Business Name: House of Aimer Inc. Doing Business As: The Aimer Group Business Address: 1201 Peachtree St NE, Atlanta, GA 30361 Email: [email protected] Phone: (404) 620-3093

2. INFORMATION WE COLLECT

We may collect the following categories of personal information:

Information You Provide Directly: Full name, email address, phone number, company name, number of units managed, property addresses, service request details, appointment preferences, and messages or inquiries submitted through forms.

Communication Data: SMS text message content, call recordings or call logs when applicable, message delivery confirmations, appointment confirmations and reminders.

Automatically Collected Information: IP address, browser type, device type, operating system, and website usage activity.

3. HOW WE COLLECT INFORMATION

We collect information when you fill out a form on our website, request a quote or scope call, schedule an appointment, opt in to receive SMS or email communications, call or text our business phone number, or visit and interact with our website.

4. HOW WE USE YOUR INFORMATION

We use the information we collect to provide construction and property maintenance services, respond to inquiries and service requests, send quotes and service confirmations, schedule and confirm appointments, send project updates and service notifications, communicate operational and transactional messages, improve our website and services, and comply with legal and regulatory obligations.

5. SMS & TEXT MESSAGE COMMUNICATIONS (A2P COMPLIANCE)

By providing your phone number and opting in, you consent to receive SMS messages from The Aimer Group at (404) 620-3093 for purposes including quote delivery, appointment confirmations and reminders, project updates, and service notifications and follow-ups.

Message frequency may vary. Message and data rates may apply.

Opt-In: Users may opt in by submitting their phone number through our website forms at https://pm.theaimergroup.com or by requesting services directly.

Opt-Out: Reply STOP at any time to opt out. Once you opt out you will no longer receive SMS messages unless you re-opt in. Reply HELP for assistance.

6. NO SALE OR SHARING OF SMS DATA

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All SMS consent data is used solely for providing our services and operational communications. We do not share your mobile number with any third party for their marketing purposes.

7. SHARING OF INFORMATION

We may share information only with service providers who assist in operating our business such as CRM, scheduling, or communication platforms, and with legal authorities when required by law. We do not sell, rent, or trade personal information.

8. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence, including the United States. By using our services, you consent to such transfers. We implement appropriate safeguards to protect your information in accordance with applicable law.

9. DATA RETENTION

We retain personal information only for as long as necessary to provide services, fulfill legal and regulatory obligations, resolve disputes, and enforce our agreements.

10. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

11. COOKIES & TRACKING TECHNOLOGIES

Our website may use basic cookies or similar technologies to improve user experience and website performance. You may adjust your browser settings to disable cookies at any time.

12. USER RIGHTS

Depending on your location, you may have the right to request access to your personal information, request corrections or updates, request deletion of your personal data, withdraw consent for communications, and data portability. To exercise these rights contact us at [email protected].

13. CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information, we will take steps to delete such information.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Last Updated date. Your continued use of our services following any changes constitutes your acceptance of the revised policy.

15. HOW TO CONTACT US

If you have questions or concerns about this Privacy Policy, or to review, update, or delete your personal data, contact us at:

Email: [email protected] Phone: (404) 620-3093

Mail: House of Aimer Inc., 1201 Peachtree St NE, Atlanta, GA 30361, United States Website: https://pm.theaimergroup.com